At Raczo Foods, we value our customers and strive to provide the best quality products. If you are not satisfied with your purchase, we offer a hassle-free return and refund policy.

1. Eligibility for Returns

• Items must be returned within 7 days of purchase.
• The product must be unused, unopened, and in its original packaging.
• Perishable goods (such as fresh vegetables, dairy, and meat) are non-returnable unless they arrive damaged or defective.

2. Return Process

To initiate a return, please contact our customer support team at support@raczofoods.com with your order details and reason for return. Once approved, you can either:

• Drop off the item at our nearest store.
• Request a pickup if eligible (available for select locations).

3. Refund Policy

• Refunds will be processed within 5-7 business days after receiving the returned item.
• The refund will be credited back to the original payment method.
• Shipping charges are non-refundable.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at support@raczofoods.com.

5. Contact Us

If you have any questions about our return policy, feel free to reach out to us at coustmercare@razcofoods.net or call our customer service at +1 559-562-5900.